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Platform Integrity

Trust & Safety Framework

We believe trust is built on transparency, not artificial guarantees. Learn how we verify providers, protect users, and respond to safety incidents.

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FDA APPROVED MATERIALSClinical-grade safety standards
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MADE IN THE USA100% sourced and crafted locally
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Granular Statuses

We never boil screening down to a simplistic “vetted” tag. Every verification specifies the exact item checked, review date, and limitations.

Proactive Moderation

Automated pattern detection filters fake check scams, suspicious financial requests, and fraudulent job postings before users interact.

Independent Verification

We emphasize that no digital check replaces in-person interviews and direct reference checks. Families remain empowered decision-makers.

What Each Verification Status Means

Clear definitions of all badges displayed across ServiceFind Care profiles.

Not SubmittedProvider has not submitted verification for this item.
Submitted — Pending ReviewDocumentation submitted and awaiting review.
Identity VerifiedIdentity document verified. Does not confirm qualifications, background, or fitness for care.
Credential VerifiedCredential document verified. Check issuer and expiry date directly.
License VerifiedProfessional license verified. Verify directly with the relevant state licensing board before booking.
Insurance Certificate VerifiedInsurance certificate verified. Verify coverage details directly with the insurer before booking.
Background Check — Provider ReportedProvider has reported a background check. We do not conduct background checks — verify the check directly with the screening provider.
References ListedReferences provided by the provider. Contact them directly before booking.
Platform Profile OnlyProfile exists on this platform. No verification has been completed for this item.
ExpiredVerification has expired. Request updated documentation from the provider.
Under ReviewThis verification is currently under review by our team.
RejectedVerification was rejected. Contact the provider for more information.
Read Full Provider Verification Documentation →

Platform Scope & Legal Disclaimer

ServiceFind Care is an independent care information and connection platform. We are not an employer, employment agency, or healthcare treatment provider. We do not provide clinical therapy, nursing services, or medical diagnosis. Verification statuses indicate documentation reviewed at a specific date and do not guarantee safety or future conduct. Families and caregivers are advised to verify credentials, licenses, and references independently before entering into agreements.

Background Checks Policy →Report a Safety Concern